Management Section: Locally Engaged Grade 4 – Telephonist/Receptionist (5-month temporary position)

Closing Date: 20 November 2009

A 5-month temporary position is available for a Telephonist/Receptionist at the British Embassy, Bangkok.

The main purpose of the job is to provide a good service to customers/visitors, working as a team with our other Receptionist in Management Section.

Tasks include:

• Operate the Embassy switchboard, assisting callers, and re-directing calls as appropriate, including answering some enquiries.   Working as a Receptionist as the first point of contact for visitors or callers to the Embassy.
• To work as a Receptionist at the Gatehouse.  Giving information and answering some enquiries when customers need, directing customers to the right place.
• To maintain access control to the main Embassy by correct identification of staff and visitors, ensuring that only authorised persons are admitted through the airlock doors.
• To issue visitor passes and ensuring that visitors are met and escorted and comply with security guidelines for the Embassy.
• To receive mail and deal with people from outside agencies and companies.   To distribute cheques to suppliers.
• Make some hotel bookings as requested by other Sections.
• To provide administrative work in support of Management Section ie updating telephone directories.

Required Knowledge and skills:

The successful candidate will have:

• Have a good written and spoken command of Thai and English.
• Have a working knowledge of IT.
• Have excellent interpersonal skills with the ability to work as part of a small team and be adaptable to working environment.
• Have a positive attitude to working flexible hours.

Hours:

The position is full time, 36 hours per week net.  Office hours are Monday-Thursday 0800-1630 and Friday 0800-1300, but some flexibility is required.

Salary:

The job is linked to the British Embassy’s Locally Engaged Grade LE 4 pay scale starting at Baht 21,107 per month.

Equal Opportunities:

The British Embassy is an equal opportunities employer and aims to reflect the diversity of British and Thai society.  We welcome applications from suitably qualified individuals, regardless of race, gender, religion, sexual orientation, disability or age.  All applications are treated on merit.

Applications:

Prospective candidates may wish to obtain further information about the job from Khun Hataipat at 02 305-8333 extension 2282.

Applications must be made by email to DLBangkok.Jobprotect@fco.gov.uk or letter enclosing CV and copy of ID or passport, addressed to Michelle Goodman-Harder, British Embassy, 14 Wireless Road, Bangkok 10330. The letter should provide specific and comprehensive information addressing each selection criterion relating to the skills above, enclosing CV and copy of ID or passport by close of play on Friday 20 November 2009

Please ensure the envelope or email subject bears the reference “Job/Management”.  

All applications will be treated in the strictest confidence.   Interviews will take place on  Thursday 26 November 09.  Successful candidate is expected to start ASAP.   References and security clearance will be required for the successful candidate.